Our Approach

Dedication to our clients
We provide customer-oriented products and services to our clients, with whom we seek to build a long-term relationship. Drawing on our expertise, we focus on building, expanding and strengthening relationships with our clients.

Collaboration + Innovation + Stability
Our insurance products and risk management solutions are built through collaboration with our clients and intermediaries, combining our underwriting expertise with an innovative approach backed by our financial strength and an AA-security rating for SJII and A+ security rating for SJE from Standard & Poor's.

Expecting the Unexpected. That means listening to you.
Our business is about understanding our clients' exposure to the constantly changing risks in their environment, be they physical, legal, financial, catastrophic, or even previously unknown. It is about the unexpected and the uncertainties that businesses encounter. We cannot begin to understand such risks without listening to clients. We place great emphasis on our communication with our clients and seek to understand proactively our clients' business and management style.

Made in Japan + over a century of experience
The customer-oriented principle established in the early days of Tokyo Fire Insurance Company in 1888 is a corporate philosophy and a tradition that is dear to our heart, one to be fostered and handed down to future generations of our group.

Our Approach

Our Approach